FAQ

Frequently Asked Questions & General Information
mixing-and-mastering-faq-mixing-monster

Frequently Asked Questions

FAQ Concerning Our Services

Below you will find a detailed list of frequently asked questions and answers. Don’t find the answer you are looking for? Contact our customer support right away!

Our representative will write back to you with a personalized response within several business hours. You can also chat with us by hitting the chat button!

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FAQ Content

Click On Each Section To Learn More!

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General FAQ

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Mastering Service

Upload & Files

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Mixing Service

Order & Payment

Turnaround & Revisions

Most Asked Questions

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What Is Mixing Monster?!

Do You Offer Recording Services?

Pricing - Can I Get An Overview Of Your Rates?

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Do I Even Need Mixing? Isn't Mastering Of My Music Enough?

How Do I Order Mixing & Mastering For My Song?

Does Mixing Monster Offer Internships?

General FAQ

General Information & Explanations
What Is Mixing Monster?!

Mixing Monster is a professional online studio with over 25 years of experience in music and audio engineering.We help people like you and customers all around the world get the perfect tone for their music. We are a studio that understands the client’s needs and works with them to achieve their goals!

Founded in 2017, Mixing Monster operates as a professional high end online mixing & mastering platform which offers a variety of outstanding services & features to get the best results possible. Get your song mixed & mastered remotely by our professional audio engineers or join our online courses and make sure your music sounds as good as possible!

We have the experience & expertise to create state of the art music mixes & masters by using only the very best in analog and digital audio equipment. We realize your sonic vision and tailor your songs to your needs. Whether you’re an established recording artist or producer, newcomer, singer/songwriter, DJ or just a passionate musician: we’ve got you covered.

ABOUT

How Does It All Work?

Mixing Monster offers a friendly & helpful studio experience for all clients both big and small, from the comfort of your home! Enjoyable user experience is our main priority. We pride ourselves on high end quality and achieving this by using only the very best in audio equipment.

We are a studio that understands the client’s needs and works with them side by side to achieve their goals. You work remotely with our CEO and audio engineers to create your perfect song. Whether you’re an established musician, newcomer or nonprofessional: we’ve got you covered!

PROCESS

Do You Mix & Master Any Music Genre?

Mixing Monster mixes and masters any genre of music, from pop, rock, hard-rock to metal, from classical to acoustic to synth-wave-hip-hop to EDM. You name it. A good mixing engineer is able to work with any genre of music. There is not a genre of music we have not worked with!

SAMPLES

Do You Offer Recording Services?

Mixing Monster does not offer recording services. We are an online music studio that specializes in audio mixing & mastering only. We serve customers all around the world. You work remotely with our CEO and audio engineers to create your perfect song. In case you need a studio to record your songs, we encourage you to get in touch with local recording studios in your area. Mixing Monster mixes & masters your finished recordings remotely!

PROCESS

Does Mixing Monster Offer Internships?

We regularly receive requests for internships in our company. Unfortunately, Mixing Monster does not offer any internships at the moment. Nonetheless, we will start to release educational online courses about professional audio engineering! Feel free to checkout our courses section.

COURSES

I Would Rather Hire A Random Freelancer... What Do You Say?

Let’s start with an actual quote from a customer request we received:

 “I ordered mastering for my song at Fiverr. Actually, i paid 4 different guys to master my song and all each and everyone of them did was making my song louder!”

We receive emails like this ALL THE TIME! And the answer is quite simple: you get what you pay for.

  • When you are feeling very sick, with high fever and signs of a severe infection, would you go to a second-chance education backyard homoeopath?
  • In case your car is broken, dark steam coming out of the engine hood, would you ask your elderly neighbor to perform a checkup on your motor?
  • You need solid financial advice in order to properly invest a huge amount of your hard earned money, would you listen to a casino which wants you to play roulette and “put everything on red”?

No? We neither.

REVIEWS

What Is Audio Editing?

Editing is a part of the music production process which ensures, that your recorded material is ready to be mixed & mastered. A technical process, that is inevitable before any mixing / mastering can start. It includes audio processing steps like cutting, fading, consolidating and tempo alignment. Your audio also gets cleared up from unwanted noises like clicks/pops or background noises from a microphone recording. A furthermore technical process is checking for so called “phase issues” (unwanted audio cancellation). Your tracks will be organized and arranged in a convenient way. Last but not least, editing ensures your audio material has the proper volume, resolution and bit depth (kHz and Bit) as well as the correct file format. We will start our audio processing with professional, flawless and coherent audio material in the right format no matter what files you upload.

LEARN MORE

What Is A Stem Or Stem Audio File?

The term “stems” came from the broadcast industry. It represents a group of instruments mixed together to create a stereo submix. For example, you can take all of your drum microphone recordings and mix those down into a stereo submix file which will then be your “drum-stem”. Stems break your mix down into several stereo files. When you bounce down all of those stems, you get your full stereo mix. While mixing your songs, we will create stems of all sections of your mix. These stems will then be processed again individually in order to strategically prepare your mix for mastering. In case you need all of our mixed stems individually (e.g. for external stem mastering), you can order the mixing addon “Mixed Stems Export”.

ORDER MIXED STEMS EXPORT

What Is A Rough Mix? Should I Send One?

A “rough mix” is the initial basic recording mix the artist lays down before the professional mixing stage. It is the mix of your track balanced in the way you have envisioned it. It contains basic volume and pan settings and maybe some slight processing as well. It should give the mixing engineer a basic idea of the desired sound. A rough mix doesn’t have to be perfect. It is a common “tool” for the mixing engineer. The reasoning behind this, is due to the client not attending the session, the engineer needs to hear how you intend the track to sound with regards to balance and stereo placement. It is common practice to upload a rough mix along with your audio files, but you are not obliged to upload one.

ORDER YOUR MIXING SESSION

What Is A Reference Track? Should I Send One?

A reference track is another finished audio mix or song, which serves as a “sonic guideline” for the audio engineer to process your song. It should give the mixing engineer a clear idea of how you want your song to sound like. In contrast to “rough mixes”, reference tracks are already very well produced, balanced, mixed & mastered songs. They translate well on any device and define the direction of the desired audio processing. In case you upload a reference track, we will meticulously listen to this track and analyze its tone, composition and structure. With this information in mind, we will process your song and try to match it tonally with your mix / master!

ORDER YOUR MASTERING SESSION

Can I Credit Mixing Monster?

If you would like to credit Mixing Monster for the mixing / mastering of your music you can do so. This is not required but is greatly appreciated! In case you plan to credit us, we would be very grateful to hear about it: feel free to contact us!

CONTACT US

Can I Create An Account On Mixing Monster?

You can order any of our services or products without creating an account. Nonetheless, we highly encourage you to create an account on your checkout or by clicking on the link below. This way, you can manage your data, orders & downloads as well as payment methods for future orders!

CREATE AN ACCOUNT

How Can I Release My Finished Music?

In case you are planning to release your finished project, feel free to visit our partner DistroKid for this purpose! DistroKid is a service that musicians use to put music into online stores & streaming services. These include iTunes, Spotify, Apple Music, YouTube Music, Amazon, Deezer, Tidal, and many more.

DistroKid collects earnings & payments, and sends 100% of these earnings to artists. Click the button below to benefit from a discount at DistroKid! Release your music today!

RELEASE YOUR MUSIC WITH DISTROKID

Is My Data Safe?

Mixing Monster fully respects your right to privacy, and will not collect any personal information about you on this website without your clear permission. Any personal information, which you volunteer to us (for example through the booking process, by emailing us or by using our online feedback or revision form), will be treated with the highest standards of security and confidentiality. We will not pass along any of your data to third parties. Your data is used by us only in line with the purpose for which you provided it!

PRIVACY POLICY

Are There Any Terms & Conditions?

Please visit our “Terms and Conditions” page for detailed information. By visiting our site or by making use of our services you agree to our Terms and Conditions.

TERMS & CONDITIONS

Mixing Service

FAQ About Our Mixing Service
What Is Audio Mixing?

Mixing audio can literally be described in one word: Balance. It is the process of balancing individual tracks to create a cohesive sounding song. The sounds are shaped and positioned in the stereo field to give maximum impact and clarity. This is done through a series of specialised techniques, and high end audio equipment. Eliminating what is in the way of the sonic image is just as crucial as enhancing the best parts. Processes like volume & pan adjustments, EQ & compression, automation, applying effects, sonic arrangement and composition form the basics of the mixing process. Professional audio mixing always produces a well balanced and musical song, which is strategically prepared for the last processing step: mastering (included for FREE)!

GET YOUR SONG MIXED & MASTERED BY MIXING MONSTER

Why Should I Get My Music Mixed Professionally?

Whilst many artists believe mixing is subject to the artists taste, a good engineer can establish the vibe and tone the artist is wanting to achieve and build upon that. Resulting in the track being taken to the next level. Working with a trained engineer and high quality mixing equipment, a track can be transformed into a masterpiece. An audio engineer can assess a track and iron out any issues the artist has not previously heard, often due to the fact they have either heard the track too many times and can’t make an accurate decision or that their ears are not trained in the way a professionals are.

GET YOUR SONG MIXED & MASTERED BY MIXING MONSTER

Which Mixing Services Do You Offer?

Mixing Monster offers professional audio mixing, including FREE mastering of your song. Depending on the amount of tracks your project contains, you can choose your corresponding mixing product:

Feel free to order optional mixing services / addons for your project as well. In configuring your own addon package, you can purchase only what you need – for maximum flexibility in satisfying your performance and budget objectives. Addons can be ordered along with your main mixing product or after we finished your mix at any time!

MIXING SERVICE & ADDONS

Do I Even Need Mixing? Isn't Mastering Of My Music Enough?

As a musician, you’ve put a lot of work & effort into writing & recording great songs. Mixing is a crucial part of making a hit song. In case you order mastering only, make sure your recordings are mixed perfectly without any compromise before the mastering phase! Mastering cannot replace audio mixing, at all! It also cannont “save” a badly mixed song! Mastering balances out a printed stereo file of an already perfectly mixed song, it doesn’t “create” the mix. A perfectly mastered, yet “bad” or mediocre music mix will still sound very unpleasing. Most of our clients rely on our full mixing & mastering service in order to get the perfect tone for their audio material!

GET YOUR SONG MIXED & MASTERED BY MIXING MONSTER

Which Files Are Suitable For Audio Mixing?

You can find all information on how to prepare your audio files for audio mixing by clicking on the link below:

SUITABLE FILES FOR AUDIO MIXING

Should I Leave My Own Processing Off My Tracks / Stems?

In general, you can bypass your processing if you would like. If the processing you are applying to your track before the mixing phase is part of the sound design and important to the sound you have created, leave it active. If however the processing is for mix purposes only, you can by all means bypass. You can request any desired processing and effect for your tracks. Rely on our experience!

HOW IT WORKS

Can I Skip Mastering Of My Mix (Incl. & FREE In Our Mixing Products)?

If you book any of our mixing products, mastering is always included for free. But if you don’t want us to master your material (e.g. for an external mastering service), just check the corresponding field in the form on your checkout-page. Your mix will not be mastered in that case.

GET YOUR SONG MIXED & MASTERED BY MIXING MONSTER

Do I Need To Book Mastering On Top Of Mixing?

If you book any of our mixing products, mastering is always included for free. You do not need to book additional mastering for your song!

GET YOUR SONG MIXED & MASTERED BY MIXING MONSTER

What Will My Music Sound Like?

Our experienced mixing & mastering service will process your mix of any genre for a professional release. We want your song to sound as good as humanly possible & fulfill its potential. We ensure your music is 100% release ready and sounding just as you desire. Experience, commitment, passion & hard work will get the best out of your project!

Gain an impression of our mixing & mastering and how your music could sound like by clicking on the link below:

TAKE A LISTEN

Mastering Service

FAQ About Our Mastering Service
What Is Audio Mastering?

While the mixing process balances out individually recorded tracks, mastering balances out the mixed stereo file as well as the whole album composition. Mastering is an essential process all music that is due to be finalised must go through in order to meet the standards of release. In the hands of a professional engineer, mastering will achieve a wider, more detailed and controlled sound. It ensures playback of your songs is correct across all devices. EQ, compression, stereo enhancement & final limiting form the basic elements in mastering among multiple other surgical & highly specific adjustments. Balancing out industry standard and genre specific loudness as well as perfect tone while preserving a tasteful dynamic range is crucial. The final product of mastering is a high quality audio file in a suitable release format.

GET YOUR SONG MASTERED BY MIXING MONSTER

Why Should I Get My Music Mastered Professionally?

Mastering is one of if not the most important part of the engineering process of a track. Mastering can make or break a song. Too many artists fall at the final hurdle with poor quality mastering. A professional engineer will ensure your music plays back correctly across all devices. The skills and knowledge required to do so is an art.

GET YOUR SONG MASTERED BY MIXING MONSTER

Which Mastering Services Do You Offer?

Mixing Monster offers professional audio mastering of your song:

Feel free to order optional mastering services / addons for your project as well. In configuring your own addon package, you can purchase only what you need – for maximum flexibility in satisfying your performance and budget objectives. Addons can be ordered along with your main mastering product or after we finished your master at any time!

MASTERING SERVICE & ADDONS

Do I Even Need Mixing? Isn't Mastering Of My Music Enough?

Mixing is a crucial part of making a hit song. As a musician, you’ve put a lot of work & effort into writing & recording great songs. Make sure your recordings are mixed perfectly without any compromise before the mastering phase! Mastering cannot replace audio mixing, at all! It also cannont “save” a badly mixed song! Mastering balances out a printed stereo file of an already perfectly mixed song, it doesn’t “create” the mix. A perfectly mastered, yet “bad” or mediocre music mix will still sound very unpleasing. Most of our clients rely on our full mixing & mastering service in order to get the perfect tone for their audio material!

GET YOUR SONG MIXED & MASTERED BY MIXING MONSTER

Which Files Are Suitable For Audio Mastering?

You can find all information on how to prepare your audio files for audio mastering by clicking on the link below:

SUITABLE FILES FOR AUDIO MASTERING

My Mix Is Limited - Can You Still Master It?

A limited mix is not ideal for mastering but yes we can work with a limited mix. The approach to mastering a limited mix is similar but requires a very precise technique in order to ensure the track is not over compressed.

GET YOUR SONG MASTERED BY MIXING MONSTER

Do You Offer Stem Mastering?

Mixing Monster does not offer stem mastering (mastering of individual stem tracks). We offer stereo mastering of a single stereo file. While mixing your songs, we will create stems of all sections of your mix. These stems will then be processed again individually in order to strategically prepare your mix for mastering. Essentially, this step is similar to stem mastering, but not regarded as stem mastering per se. In case you need all of our mixed stems individually (e.g. for external stem mastering), you can order the mixing addon “Mixed Stems Export”.

ORDER MIXED STEMS EXPORT

Do You Master For Vinyl Distribution?

Mixing Monster does offer vinyl mastering! If you require a version of your song that is ready to print to vinyl, you can order a vinyl master addon on our mastering addons page. Vinyl mastering includes both 16 and 24 Bit 44,100kHz .WAV masters as well as a 320 kBit/s mp3.

ORDER VINYL MASTERING

What Will My Music Sound Like?

Our experienced mixing & mastering service will process your mix of any genre for a professional release. We want your song to sound as good as humanly possible & fulfill its potential. We ensure your music is 100% release ready and sounding just as you desire. Experience, commitment, passion & hard work will get the best out of your project!

Gain an impression of our mixing & mastering and how your music could sound like by clicking on the link below:

TAKE A LISTEN

Order & Payment

FAQ About Ordering & Payment Methods
Pricing - Can I Get An Overview Of Your Rates?

Mixing Monster offers high end quality mixing & mastering services as well as educational courses about audio engineering at affordable & competitive rates. We will meticulously process your song and transform your project into a release ready masterpiece. Fair flat rate pricing, no hidden costs, 50% money-back guarantee & secure verified payment included! You can find an overview of our rates by clicking on the link below:

PRICING

How Do I Order Mixing & Mastering For My Song?

Get your songs mixed & mastered by following the 3 simple steps:

STEP 1 – Select Your Mixing Or Mastering Product!

Select the mixing service that fits your requirements (depending on the amount of audio files you require to be processed) in our mixing section or choose our mastering service and simply click the “Add To Cart” button. Remember: Mixing always includes FREE Mastering so you don’t need to order mastering on top of mixing!

STEP 2 – Place Your Order & Upload Your Music!

Go to your cart (button top right corner), checkout and place your order. After that, you will receive an email with a link to directly upload all your audio files. Fill out necessary details for your project, upload your audio files & submit your project. You can also paste a direct downloadlink to your audio files!

STEP 3 – Receive Your Song & Revise For Free If Needed!

As soon as we received your audio files, we will start working on your song while keeping you updated on the progress. You will receive your fully mixed / mastered song in 5 business days. Your material will be downloadable from a personalized customer page. In case you want to change anything, you can request as many revisions as you like for free!

HOW IT WORKS

Are There Any Discounts?

Mixing Monster does offer quantity discounts, special offers and sales. Just paste your discount code in your cart or on your checkout! You can only apply 1 discount code per order. You can check out all of our discounts, special offers and current sales by clicking on the link below:

DISCOUNTS

Which Payment Methods Do You Offer?

Mixing Monster is offering payments via PayPal & credit cards. Our business is registered & verified by PayPal. Payments are secure due to our SSL protocol, our secured CDN-servers and our Norton verified status. If you don’t have a PayPal-account yet, feel free to visit PayPal.com to create a free one. PayPal itself also offers any payment method you desire.

PAYMENT METHODS

Do You Offer A Money-Back Guarantee?

Mixing Monster is offering a 50% money-back guarantee for first time customers only. If you are unhappy with your mix / master, please make use of your free revisions first. In case you are not content afterwards, we will refund 50% of your booking fee. This money-back guarantee is only valid for one order of a single instance of a booked product and it expires, if you do not make use of any revisions during 10 business days. Please take in mind, that any previously entered discount code will be subtracted from the 50% refund. Please also read our terms and conditions.

TERMS & CONDITIONS

Upload & Files

FAQ About Uploading & Suitable Files
When & How Do I Need To Upload My Audio Files?

After you placed your order, you will receive an email with a link to directly upload all your audio files. Fill out necessary details for your project in the upload form. Your audio files can be uploaded safely and securely via our upload-zone, which is part of the upload form. Drag & drop or browse your audio files and wait until all files have been uploaded. Alternatively, you can paste a direct download link to your files (e.g. Dropbox, Wetransfer). Finally, submit the upload form and you are good to go!

HOW IT WORKS

Which Files Are Suitable For Audio Mixing?

You can find all information on how to prepare your audio files for audio mixing by clicking on the link below:

SUITABLE FILES FOR AUDIO MIXING

Which Files Are Suitable For Audio Mastering?

You can find all information on how to prepare your audio files for audio mastering by clicking on the link below:

SUITABLE FILES FOR AUDIO MASTERING

Audio Files: Quantity, Size & Length - Any Restricitions?

You are allowed to upload as many audio files as your ordered product allows. Rough mixes and/or reference tracks do not count in that regard. In general, you can upload up to 256 files at once. A single audio file can contain a maximum of 256 MB per file. We do not limit the length (playtime) of audio files.

SUITABLE FILES FOR MIXING & MASTERING

Can I Upload / Download DAW Project Files?

Mixing Monster does not accept any DAW (digital audio workstation) project files. We also don’t offer downloading DAW project files of our finished mixes / masters. We are working with audio files only!

SUITABLE FILES FOR MIXING & MASTERING

Do I Need To Upload Directly After Ordering?

After you placed your order, you will receive an email with a link to directly upload all your audio files, but you don’t need to upload instantly. In case you are planning to delay your file upload, please contact us, when you are planning to upload your files. This is especially useful, if you are booking multiple sessions while you are still in the middle of recording your material. You might want to upload your material as soon as possible. Please do not upload fragmented sessions. We will respect your deadlines in any case. After we started processing your material, replacing or adding files requires a fee.

CONTACT

Can I Send A Download Link To My File Archive?

After you placed your order, you will receive an email with a link to directly upload all your audio files. Fill out necessary details for your project in the upload form. Your audio files can be uploaded safely and securely via our upload-zone, which is part of the upload form. Drag & drop or browse your audio files and wait until all files have been uploaded. Alternatively, you can paste a direct download link to your files (e.g. Dropbox, Wetransfer). Finally, submit the upload form and you are good to go!

HOW IT WORKS

I Only Have MP3 Files - Are They Ok To Work With?

If mp3 is the highest quality mix you have, we can work with mp3 files. Preferably we would like to work with high quality .WAV files as mp3 files are not optimal for any professional audio processing! Nonetheless, we are able to work with mp3 files in a way that will still achieve great results. Please take in mind: mp3 files are highly compressed audio files with a lack of crucial frequency content, especially in the high end area. If you convert a mp3 file into a .WAV file, you do not get a higher sound quality, you just change formats!

SUITABLE FILES FOR MIXING & MASTERING

What If I Have Accidentally Sent Wrong Files?

In case you uploaded wrong files, simply get in touch with us via email and we will replace the file. Please be sure to get in contact with us as soon as possible to ensure we have the correct files to mix / master before work commences. If work has already started on your mix and the mix requires any new stems, charges will apply. We created specific addon products for replacing files. You can find them in the mixing & mastering addons sections!

REPLACE OR ADD A TRACK

Which Files Will I Be Getting?

In general, you will be getting 3 mastered files per song:

.WAV 24 bit 44.1 kHz
.WAV 16 bit 44.1 kHz (CD)
.mp3 320 kBit/s (High Quality mp3)

The first .WAV file is optimized & mastered for any online streaming service, while the second .WAV file is optimized & mastered for a CD release. We also provide you with a high quality .mp3 file. If you book any of our mixing products and don’t want us to master your material, you can check the corresponding field in the upload form. If you need any other file formats, feel free to contact us. You will be able to download your files directly from your specific customer page.

HOW IT WORKS

Turnaround & Revisions

FAQ About Turnaround & Revision Terms
Turnaround Time - When Will I Get My Finished Mix / Master?

We aim to return your mix / master back to you within 5 working days. The standard turnaround time of each product is also displayed on its product page. Depending on if any edits are required to be made, mixing can take longer. If you require your track back by a certain date please let us know on checkout or when uploading your files and we will make sure your tracks are back to you mastered before your deadline. You can also order a faster turnaround time for your mix / master (express service), which can be booked as a mixing or mastering addon. Please note: if you book multiple products (or a single product multiple times), the turnaround increases correspondingly.

ORDER EXPRESS SERVICE

What Versions Of The Mix Will Be Printed?

The engineer will always print a full mix. Alternate mixes such as instrumentals, acappella or radio edits can be ordered separately as mixing addons here.

ORDER ALTERNATE MIXES

Do You Offer Alternate Mix Versions?

The engineer will always print a full mix. If you need an alternate version of your mix, please take a look at our mixing addons or feel free to contact us. We are confident to offer solutions for any scenario. Alternate mixes such as instrumentals, acappella or radio edits can be ordered along with your main mixing product as mixing addons here:

ORDER ALTERNATE MIXES

Can You Send Me Your Mixed Stems?

While mixing your songs, we will create stems of all sections of your mix. These stems will then be processed again individually in order to strategically prepare your mix for mastering. We can bounce mixed stems whilst printing the finished mix. Mixed stems, when imported back into your DAW, will play back exactly as the finished mix plays back. In case you need all of our mixed stems individually (e.g. for external stem mastering), you can order the mixing addon “Mixed Stems Export”.

ORDER MIXED STEMS EXPORT

What Are The Terms Concerning Revisions?

We do not limit the amount of revisions you can have per song. We will never normally exceed more than 2 or 3 revisions. If the stems require to be edited or you have a particular sound you want the engineer to achieve, you can explain this to the mixing engineer in as much detail as possible. Please be as detailed as possible, including stem names and time stamps. You will find a detailed form for submitting revision requests by clicking on the link below:

REQUEST A REVISION

How Long Does A Revision Take?

Each revision of your material may take up to 5 working days. In general we will take care of your request as soon as we can. We will prioritize your revision before taking any new orders. We will also respect your deadlines. Depending on the amount of requested changes, we usually finish revisions in 1-2 working days!

REQUEST A REVISION

How It Works

Get Your Song Mixed & Mastered – 3 Simple Steps!